Trust Center
Clear policies, responsible security, and a direct line to our team. Understand how we handle your data and protect your rights.
Security is part of how we work.
We match security measures to each project’s needs and scope, with clear responsibilities for our team and the client from the start.
Explore our approach to compliance- Access on a need-to-use basis
- Role-based permissions, separate development and production environments, and code review before delivery.
- Responsible data hosting
- Hosting and backups within Saudi Arabia are defined by the project scope. Any transfer abroad is subject to client approval and applicable requirements.
- Clear ownership and handover
- The contract defines rights to code, documentation, and credentials, as well as the handover scope, so the client can manage and continue the project.
Submit a security report or data request
Select a request type and complete the form below. For a vulnerability report, include the affected service, steps to reproduce the issue, and its potential impact. For a data request, describe the action you need.
Contact us by security email
If you cannot use the form or need to follow up on an existing report, email us directly. Include your report reference if available to help us follow up.
security@awssat.comWe acknowledge security reports within three business days and follow up with the reporter about validation and remediation.